Why Study Community Services?
Community Service is one of the fastest-growing industry areas in Australia. The community services sector includes services provided by a broad range of national, state, and territory governments, and non-government agencies (Australian Institute of Health and Welfare, Australian Government,"Community Services Sector", 2019)
Working in community services is extremely rewarding and allows you to support local communities by caring for adiverse range of people in different life situations.
This qualification prepares you for taking up a role within the community services sector as a community service worker who designs and delivers person-centred support services to individuals and groups. The support could include advocacy, or interventions to individual clients, groups or communities across a range of services.
Studying one of our community services courses online is ideal if you are looking for a broad qualification in community services. Once you graduate, you can choose to specialise in a particular area such as case management, disability or mental health.
You will not only gain a nationally recognised qualification, but also make a real difference to the lives of others.
Who is this course for?
This course is for:
- people interested in working in a job role within a community services organisation
- people currently working in community services who have the experience, and are interested in taking on more responsibility to supervise and lead others
This course is made up of 15 Units: 7 Core Units and 8 Elective Units.
It is delivered through a mix of online and workplace-based activities.
The course is built with a single unit delivery mode to help you work through the course at a slightly faster pace.
When you successfully complete this course, you will receive a certificate issued with: CHC42021 - Certificate IV in Community Services.
- CHCDIV001 Work with diverse people
- HLTWHS002 Follow safe work practices for client care
- CHCLEG001 Work legally and ethically
- CHCADV001 Facilitate the interests and rights of clients
- CHCPRP001 Develop and maintain networks and collaborative partnerships
- CHCCOM002 Use communication to build relationships
- CHCDFV001 Recognise and respond appropriately to domestic and family violence
- CHCCOM001 Provide first point of contact
- CHCCCS006 Facilitate individual service planning and delivery
- CHCCCS004 Assess co-existing needs
- CHCMHS001 Work with people with mental health issues
- CHCCCS010 Maintain high standard of service
- CHCCCS009 Facilitate responsible behaviour
- CHCMGT005 Facitlitate workplace debriefing and support processes
- CHCPRP003 Reflect on and improve own professional practice
Job Roles
- Community Support worker
- Case Worker
- Family Support Worker
- Welfare Support Worker
- Community and Personal Service Worker
What is the duration of this course?
The average duration of this course is 12 months, though as you will be completing this course in an online environment, you will have the flexibility to complete it earlier. Everyone studies at a different pace, and the time it takes you to finish the course will depend on how much you already know and how much experience you have.
National College Australia (NCA) suggests you will need to spend an average of 9 hours of study per week to complete the qualification within the maximum course duration. Your course includes approximately 40-60 hours in a suitable workplace to complete practical tasks (performance Assessment).
What do you need to do in this course?
This course does NOT have any formal entry requirements but it is important that you have:
- Access to the internet: Your reading and assessment materials have been set up online. You will need to have reliable internet to access the resources. If the internet speed is not high enough, you may struggle with uploading the required evidence, including videos, to the platform.
- Access to the computer: You will need access to a laptop or desktop for completing your course. You will need some basic computer skills to navigate the online platform using the instructions provided and download or upload files where required.
- Basic knowledge of using software such as Microsoft Word, Excel, and Adobe PDF.
- A level of fitness that will allow you to undertake physical tasks involved in a day to day work related to the practical requirements of your course.
- Language, literacy and numeracy skills are required to study at this level.
Course Summary
- Study Mode Online + Work Placement
- Prerequisite No formal requirement
- Duration Max. of 12 months
- Work Placement 40 - 60 hours
- Course Fee $4025.00* - currently 50% off $2012.50
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Community Services
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CHC32015 - Certificate III in Community Services
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CHC42021 - Certificate IV in Community Services
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CHC52021 - Diploma of Community Services - Standard
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